Frequently asked questions

If you live in BC, AB or SK your order will arrive in 1 business day. If you are located outside of these provinces please allow 2-3 business days.

We currently only accept payments via Interac Etransfer or Cryptocurrency (BTC, ETH, LTC). Not sure how to send an Interac Etransfer? Here’s a step by step tutorial

If your order has not been delivered 2 days after the expected arrival date, please contact us so we can file a trace with Canada Post. Canada Post will then investigate and it can take up to 5 business days. If they locate the package, they will ship it to you and you will receive it in a few days. If it is deemed unrecoverable or lost in transit, we will send you a replacement up to $500 of the value of your package. We do not offer postage refunds if your order comes late from any postal issues.