Frequently asked questions
We currently only accept payments via Interac Etransfer or Cryptocurrency (BTC, ETH, LTC). Not sure how to send an Interac Etransfer? Here’s a step by step tutorial
If your order has not been delivered 2 days after the expected arrival date, please contact us so we can file a trace with Canada Post. Canada Post will then investigate and it can take up to 5 business days. If they locate the package, they will ship it to you and you will receive it in a few days. If it is deemed unrecoverable or lost in transit, we will send you a replacement up to $500 of the value of your package. We do not offer postage refunds if your order comes late from any postal issues.